• Bank Card
• TABBY

Return Conditions

• Products must be returned to AMELIA (address will be communicated by email) within 7 days of receipt.
• Items must be in original condition, complete (packaging, accessories, instructions) and accompanied by the purchase invoice.
• They must not be:

Return Fees

• Customer's responsibility for return and exchange.

Refund Procedure

1. Send an email to retour@amelia-uae.com with :
2. Once the return has been verified, the refund will be made within 7 days.
3. Refund via the original payment method, excluding shipping costs.

Exceptions

• No refunds or exchanges for products on sale or purchased with a promo code.

To simplify the process, use our withdrawal form.

• A confirmation email with a tracking number will be sent to you after shipment.
• Track your order via our website or the carrier's website.

Delivery Methods

• Express Delivery: Within 72 hours after treatment.
• Classic Delivery: 10 to 15 days after treatment.

Delivery delay

• Usually 3 to 7 working days. This period may be extended during promotional periods or high traffic.

Shipping cost

• Varies depending on the chosen method and address. Calculated at checkout.

International Deliveries

• Available for multiple destinations. Check our "Shipping" section for more information.

Enter the code in the dedicated field during checkout. The discount will be applied automatically.

• Transactions are processed through a secure system.
• Your payment information is never stored on our servers.

Create an Account

• Click on "S'register" and follow the instructions.

Buy without Account

• Possible as a guest. However, an account makes your future purchases easier.

Hand wash:

• Use cold/warm water with mild detergent.

Avoid the SDryer:

• Prefer air drying, flat or hanging in the shade.

Low Temperature Ironing:

• Place a cloth between the iron and the fabric, especially for delicate details.

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